Contact with an expert
Address
Monday -Sunday 09:00 - 19:00
Frequently asked questions
Step 1: Check Order Confirmation
Verify you received an order confirmation email or SMS.
Note down the order ID and tracking number (if provided).
✅ Step 2: Track Your Order
Visit the courier partner’s website or app.
Enter your tracking number to see the latest status.
✅ Step 3: Allow Processing & Shipping Time
Orders are usually processed within 1–3 business days.
Delivery can take 5–10 business days depending on your location.
✅ Step 4: Contact Customer Support
If the order is delayed beyond the expected time:
Phone: 7976143793
When contacting, provide:Your order ID
Date of purchase
Your name and contact details
✅ Step 5: Escalate if Needed
If the courier shows the item as delivered but you didn’t receive it, inform customer support immediately.
They may raise a case with the courier service.
Your order will not be processed or shipped on a public holiday.
Actual delivery depends on the courier partner — most couriers also do not deliver on public holidays.
👉 In short: No, delivery is not guaranteed on public holidays. Orders will resume processing and shipping once the holiday is over.
At Checkout:
Enter your shipping address and postcode on the website/app.
If delivery is available, it will let you proceed; otherwise, it will show a “not deliverable” message.
Contact Support:
📧 info@growupenterprise.com
📞 9079917921
Share your postcode with them, and they’ll confirm delivery availability.
Courier Partner Website:
If you know the courier service handling delivery, you can check postcode serviceability directly on their website.
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